As a full-time Software Solutions Consultant you will be responsible for handling end-to-end software implementation, enhancement and customization projects, as well as training for iGuana customers. You will be working under the guidance of a senior iGuana Project Manager. In order to succeed in this role, you need to be able to analyze customer business needs and easily translate them into technical concepts.
A major part of your work will involve continuous communication with clients and developing good relationships with them throughout the duration of a given project. As a key contact for your customers, you will need to establish and maintain effective and transparent communication with the client, iGuana Sales Account Managers and the iGuana Software Consulting team at all project stages.
RESPONSIBILITIES
Organize and lead customer needs assessment meetings to gather and understand client objectives
Work in close collaboration with the software consulting team to design a solution that best meets customer needs
Lead solution implementations from beginning to end, including testing, go-live and post-implementation support
Continuously communicate project progress and expectations to the client and the iGuana Project Manager
Support customers throughout the go-live process; conduct client training sessions
Ensure that each project is completed on time, on budget and meets customer expectations
Perform solution upgrades, customizations and enhancements (including configuration and development)
Achieve your individual utilization targets set by senior management; participate in regular progress reviews
Requirements
REQUIRED QUALIFICATIONS
Strong requirements analysis and solution / process mapping skills
Ability to manage multiple projects using strong organizational and planning skills
Analytical and technical aptitude, ability to solve complex business and technical issues
High degree of self-motivation, excellent verbal, written and presentation skills
Ability to build long-term relationships with customers, effectively balancing technical and social aspects
Native or fluent French OR Dutch language speaker (verbal and written)
PREFERRED QUALIFICATIONS
Good command of Dutch language (if fluent in French) OR good command of French language (if fluent in Dutch); English language also an asset
Software development background or experience working for an IT company
Experience in project management and / or software solutions consulting
Higher education degree (Bachelor) in IT, ICT or Computer Science
Experience in the Healthcare sector
Company offers
Attractive benefits package, including:
- company car & fuel card
- laptop
- mobile phone
- group medical insurance
- retirement/pension fund
- meal vouchers (cash money redeemable for groceries)
- 14th salary
Competitive salary
Opportunity to work with a market-leading, state-of-the-art software platform
Dynamic, challenging and multicultural work environment
Openness to new ideas and initiatives; professional growth prospects
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