Real-time Analyst

Do you believe that your planning skills are ready for a whole new level of challenge? Canyou manage human resources efficiently to achieve required service levels and boost site'sperformance? Join us and we would be happy to embrace you in our team!

Your responsibilities will be:

• Ensuring and forecasting support staff coverage as per office requirements.
• Management of schedule issues based on absence, vacation requests, changes in client’s requirements and business needs.
• Analysis of attrition reports and other site-related statistics.
• Close cooperation with departments such as management, quality and training.

Our requirements are:

• Very good Russian and English language skills, both written and spoken.
• Strong analytical and problem-solving skills.
• Handling large amount of data, with the attention to details.
• Ability to work independently and outstanding multitasking skills.
• Expert knowledge of MS Excel.
• Work experience as a workforce analyst or in similar position, as an advantage.

We offer:

• Training in cooperation with our partner.
• Challenging and responsible work.
• Stable salary.
• Health insurance program (gym, dentist, therapeutic massages inc.).

Location: Daugavpils, Parādes str. 1

By submitting you CV, you confirm that your personal data provided by you is true and accurate and you agree that your personal data maybe stored in the database of SIA Webhelp and proceesed for recruitment purposes. Confidentiality is guaranteed. Only candidates fulfilling above requirements will be contacted.